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Will AI widen inequality?

The numbers

What the published studies estimate on “Will AI widen inequality?”

12 numbers from 8 published papers, each taken from the source’s own words (its abstract, or a verbatim passage of a curated source) with the sentence it comes from. Hover or tap a point for the quote; every point links to its paper.

Who gains more from AI at work

Studies that measured AI’s effect on output separately for less and more experienced (or lower- and higher-performing) workers. When the less experienced gain more, the gap between workers narrows; when the better performers gain more, it widens. 3 studies, each number with its quote; settings differ.

Customer support (Brynjolfsson et al.)+34% less experienced or lower performers
Consultants (Dell'Acqua et al.)+43% less experienced or lower performers; +17% more experienced or higher performers
Kenyan entrepreneurs (Otis et al.)−8% less experienced or lower performers; +15% more experienced or higher performers
−10%50%

Less experienced or lower performersMore experienced or higher performersGainLoss

Shares

Shares of jobs, tasks, workers or firms, as reported. Definitions differ between studies.

Other effects

Changes in employment, wages, adoption and other measures, as reported.

Read the source numbers

Each row retains its own definition, population and horizon. Rows are not a pooled estimate; a shared percentage unit does not make them comparable.

SourceWhat it measuresReported valueSource quotation
The Economic and Organizational Consequences of AI-Induced Workforce Displacement: A Mixed-Methods InvestigationChange in wages from AI

Region and horizon not recorded

−26.7%Displaced workers reported an average income reduction of 26.7% and employment transitions lasting 16.8 months.
Generative AI at WorkIssues resolved per hour, novice and low-skilled support agents

Region and horizon not recorded

+34%including a 34% improvement for novice and low-skilled workers but with minimal impact on experienced and highly skilled workers
Artificial Intelligence and Institutional Transformation across Regulatory Economic and Knowledge SystemsShare of global AI infrastructure capacity held by fewer than ten multinationals

World

78%less than ten multinational companies account for almost 78% of AI infrastructures' capacity on the planet
The Jagged Global Economy: Frontier AI Unevenly Exposes National EconomiesHow much more exposed Europe and Central Asia are than Sub-Saharan Africa

141 countries

+50%Europe and Central Asia are 50 percent more exposed than Sub-Saharan Africa
The Jagged Global Economy: Frontier AI Unevenly Exposes National EconomiesCountries where women are more exposed to frontier AI than men

141 countries

91%women are more exposed than men in 91 percent of countries
The Privilege of Exposure: Caste and Generative AI in India's Graduate Labour MarketAI exposure of Scheduled Caste and Tribe graduates relative to upper-caste graduates

India

−0.3 SD (range −0.37 to −0.24)graduates from the Scheduled Castes and the Scheduled Tribes are 0.24--0.37 standard deviations less exposed than upper-caste graduates
The Privilege of Exposure: Caste and Generative AI in India's Graduate Labour MarketWage premium for AI exposure (upper bound)

India

+20%exposure commands a wage premium of up to 20 per cent
Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and QualityTask scores of consultants below average performance

Region and horizon not recorded

+43%those below the average performance threshold increasing by 43% and those above increasing by 17%
Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and QualityTask scores of consultants above average performance

Region and horizon not recorded

+17%those below the average performance threshold increasing by 43% and those above increasing by 17%
The Uneven Impact of Generative AI on Entrepreneurial PerformanceBusiness performance of high-performing entrepreneurs with an AI assistant

Kenya

+15%high performers benefited by just over 15% from the AI assistant
The Uneven Impact of Generative AI on Entrepreneurial PerformanceBusiness performance of low-performing entrepreneurs with an AI assistant

Kenya

−8%low performers did about 8% worse
Tools of the trade: AI and the restructuring of the experience premiumShare of the widening experienced vs entry-level pay gap explained by occupational reallocation

US

61%Occupational reallocation toward higher-paid jobs accounts for 61% of the widening

Why the estimates differ