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The unequal adoption of ChatGPT exacerbates existing inequalities among workers

Anders Humlum, Emilie Vestergaard · Proceedings of the National Academy of Sciences · 30 Dec 2024

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Abstract

We study the adoption of ChatGPT, the icon of Generative AI, using a large-scale survey linked to comprehensive register data in Denmark. Surveying 18,000 workers from 11 exposed occupations, we document that ChatGPT is widespread, especially among younger and less-experienced workers. However, substantial inequalities have emerged. Women are 16 percentage points less likely to have used the tool for work. Furthermore, despite its potential to lift workers with less expertise, users of ChatGPT earned slightly more already before its arrival, even given their lower tenure. Workers see a substantial productivity potential in ChatGPT but are often hindered by employer restrictions and a perceived need for training.

About this publication

Leading field journal. A leading journal in economics or a neighbouring field (on the Tinbergen Institute’s A list or near the top of the RePEc ranking), or a top-rated computer-science venue.

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Published
2024 (22 months ago)
Citations
108 (OpenAlex)

Citations in context

median 47 this paper: 108 0 202

108 citations — 87th percentile among the 23 indexed papers from 2024 in this collection. Citation counts favor older papers; this compares only same-year papers here, not the whole literature.

2020202120222023202420252026 published

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Anders Humlum signed the wemustactnow.ai letter · author affiliation matches seed institution university of chicago — part of why this paper is in the collection.

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