Whose English Does Generative AI Improve? Algorithmically Mediated Unequal Englishes in the Workplace
Veronico N. Tarrayo · International Journal of Business Communication · 29 Oct 2026
Where this sits in the debate
- Will AI widen inequality? · its finding supports the claim (why studies differ)
Direction of the finding as read from the abstract by an AI model (AI-written).
Abstract
Generative artificial intelligence (GenAI) is frequently presented as a linguistic equalizer in workplaces where English mediates recruitment, collaboration, documentation, and customer interaction. Productivity research partly supports this claim, particularly for less-experienced workers. This conceptual piece argues that such gains do not constitute linguistic equality and that, for business communication scholarship, the key issue is how GenAI redistributes communicative authority, adaptation, and credibility within organizations. I call this process Algorithmically Mediated Unequal Englishes (AMUE). It operates through four connected mechanisms: normative compression into AI-polished English, unequal linguistic and affective labor, automated misrecognition and screening, and a credibility trap surrounding authorship and disclosure. These mechanisms offer resources while preserving institutional ‘standards’ and listener expectations. Linguistically equitable AI governance must therefore move beyond providing access to tools. It must redefine effective communication through task relevance, intelligibility, accuracy, reciprocal accommodation, worker control over voice, and institutional responsibility for technological risk.
About this publication
Academic journal. Published in an academic journal — typically peer-reviewed before publication, though indexing alone doesn't guarantee review depth.
- Published
- 2026 (recently)
- Citations
- 0 (OpenAlex)
0 citations recorded by OpenAlex — too few 2026 papers in this collection for a fair comparison.
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